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ACE EXPERTISE SDN BHD

ACE EXPERTISE SDN BHDACE EXPERTISE SDN BHDACE EXPERTISE SDN BHDACE EXPERTISE SDN BHD

Malaysia’s Trusted Experts in Dilapidation Surveys & Loss Adjusting

Let us help you achieve your goals!

Get in Touch

ACE EXPERTISE SDN BHD

ACE EXPERTISE SDN BHDACE EXPERTISE SDN BHDACE EXPERTISE SDN BHDACE EXPERTISE SDN BHD

Malaysia’s Trusted Experts in Dilapidation Surveys & Loss Adjusting

Let us help you achieve your goals!

Get in Touch

WELCOME TO ACE EXPERTISE

At ACE Expertise Sdn Bhd, we specialize in delivering precise, independent dilapidation surveys and comprehensive loss adjusting services across Malaysia. Whether you're a developer, contractor, or property owner, our expert team ensures your project is protected from start to finish.


ACE Expertise Sdn Bhd was established in May 2014 as a “Registered Loss Adjuster” with Bank Negara Malaysia under Section 17 of the Financial Services Act 2013 as an independent business built on specialist skills and experience. A carefully selected group of professionals linked by focus and hands-on management – those are our ‘people’. And that’s the way we do business, person to person, where you need us, providing the service you expect from us.


We listen to the market, whether it is insurers, reinsurers, brokers, or insureds, in providing our expertise to meet the current and future needs of our clients. Our central focus is to help achieve agreement by maximizing communication and minimizing confrontations. This we hope to achieve from my years of experience being an investigator, insurance claims personnel, broker, adjuster/assessor. 

OUR SERVICES

DILAPIDATION SURVEY

  •  Professional Adjusters, as result of their familiarity with potential claims resulting from construction activities and the high-risk locations of various construction types, their understanding of how damage is likely to occur during a specific operation and their understanding of the influence of various ground substrates, their foresight to minimize risk, and their ability to clearly explain, professional adjusters are the most equipped to write dilapidation reports. 
  •  A dilapidation report is a separate document that details the property's current state at a certain moment and lists any harm that may have already occurred. It is in the best interest of both parties (property owners and builders) to complete a dilapidation report of neighbouring properties prior to nearby construction work taking place in adjacent or surrounding areas. This protects property owners in the event that any damage were to occur as a result of construction and protects builders from any exaggerated claims of damage from property owners. 

LOSS ADJUSTING

  • Engineering – construction and machinery breakdown 
  • Commercial claims
  • Utilities – power, water, telecommunications and gas supply 
  • Financial Services – Professional Indemnity, Crime & Bond
  • Motor vehicle damage assessment


Within these areas, our integrated adjustment service covers all insurance aspects, whether a major incident involving property damage and business interruption or an environmental catastrophe that produces multiple third-party claims. We are adept at achieving solutions to complex and sensitive claims situations and the challenges presented by new developments and technologies.

Our experience and expertise enables us to manage your entire claim process through to a successful resolution. Our professionals are drawn from a variety of backgrounds, including engineering, geology and marine, and they work in tandem with our in-house accounting, contracts and insurance specialists. Added to their technical qualifications, our loss adjusters have in-depth insurance knowledge of our specialized markets. When we select the best team to suit your claim, we take into account not only technical considerations but also geography, culture and language.

RISK INSPECTION

  •  Each risk assessment survey is different, and for each assignment we agree with you the scope of work, which can be for a single facility or an entire asset. We generally provide these services for proposed or existing insurance arrangements, offering participants to the insurance contract a realistic and clearly communicated view of the assets at risk. Our work can include:
  • A physical risk survey to identify assets and their exposure to natural and man-made risks, along with recommendations for improvement
  • Analyzing the condition of facilities and the effectiveness of maintenance program.
  • Developing and calculating Estimated, Probable or Possible Maximum Loss (EML/PML) scenarios
  • Analyzing business interruption exposure
  • Assessing the values at risk by desktop research and attendance on site, where needed. We often combine a valuation with a full risk assessment survey to produce a thorough understanding of the risk to be underwritten

INVESTIGATION

  • Vehicle Theft Investigation
  • Full Third-Party Bodily Injury Investigation
  • Brief Investigation & Settlement Negotiations
  • Specific Investigation 
  • Investigation into employment details and loss of earnings
  • Investigations into the cost of future care and alternative facilities
  • Locating insured and witnesses for court Hearings
  • Within these areas, our integrated investigation services cover all insurance aspects.
  • Our experience and expertise enable us to manage your entire claim process through to a successful resolution.
  • Our investigators are drawn from a variety of backgrounds,

DILAPIDATION SURVEY

DILAPIDATION SURVEY

ON SITE SURVEY

 

  • Record down physical conditions of properties. 
  • Photo will be taken during visual inspection of external facade (to a height as requested by client from accessible ground level) and basements.
  • Crack lines will be described to the following three (3) categories which are:
    • Fine crack for approximate width less than 1mm
    • Medium crack for width less than 5mm
    • Wide crack for width exceeding 5mm
  • All cracks that exceeding 5mm are measured i.e. cracks width by measuring with a crack width gauge up to an accessible point of 2m from ground level
  • On completion of survey, an acknowledgement of the survey conducted will be obtained from the owners/tenants 

REPORT PREPARATION & SUBMISSION

  • The report will address the following features:
  • Cover page with references to project name, work location, property identification.
  • Introduction.
  • Scope of work.
  • Survey Observations.
  • Summary of Observations.
  • Aerial Plan & Site Plan.
  • Summary Of Defects.
  • Surveyor’s Declaration.
  • Conclusion.
  • Exclusion and limitation of Survey.
  • Sketches and drawings showing the location of defect clearly. 
  • Dated photographs with labels and description.
  • All relevant correspondences with the property owners when required as an appendix or separate volume

SELECTED REPORT FROM RECENT BUILDING SURVEY

    PROJECT

    DILAPIDATION PROJECT

    PINTARAS GEOTECHNICS SDN BHD

    SADHANA DEMOLITION ENGINEERING SDN BHD

    PINTARAS GEOTECHNICS SDN BHD

    ISWARABENA SDN BHD

    SADHANA DEMOLITION ENGINEERING SDN BHD

    PINTARAS GEOTECHNICS SDN BHD

    SADHANA DEMOLITION ENGINEERING SDN BHD

    SADHANA DEMOLITION ENGINEERING SDN BHD

    SADHANA DEMOLITION ENGINEERING SDN BHD

    ADVANCECON INFRA SDN BHD

    ADVANCECON INFRA SDN BHD

    SADHANA DEMOLITION ENGINEERING SDN BHD

    SANDAR BINA SDN BHD

    ADVANCECON INFRA SDN BHD

    SANDAR BINA SDN BHD

    ALUNAN ASAS SDN BHD

    ADVANCECON INFRA SDN BHD

    SANDAR BINA SDN BHD

    HUASHI (MALAYSIA) SDN BHD

    CHINA RAILWAY 17TH BUREAU GROUP (M) SDN BHD

    HUASHI (MALAYSIA) SDN BHD

    MGB CONSTRUCTION SDN BHD

    CHINA RAILWAY 17TH BUREAU GROUP (M) SDN BHD

    HUASHI (MALAYSIA) SDN BHD

    CHINA RAILWAY 17TH BUREAU GROUP (M) SDN BHD

    CHINA RAILWAY 17TH BUREAU GROUP (M) SDN BHD

    CHINA RAILWAY 17TH BUREAU GROUP (M) SDN BHD

    GAMUDA ENGINEERING SDN BHD

    GAMUDA ENGINEERING SDN BHD

    CHINA RAILWAY 17TH BUREAU GROUP (M) SDN BHD

    CURRENT ON GOING PROJECT

    GAMUDA ENGINEERING SDN BHD

    CURRENT ON GOING PROJECT

    • Iswarabena Sdn Bhd-Sewerage Pipe Line –Kuantan
    • Zalam Corporation Bhd- Bandar Seremban.
    • Pembinaan Sejati Earthwork- Alam Impian
    • Panorama Sdn Bhd-Jalan Sinaran

    LOSS ADJUSTING PROJECT

    MAJOR PROJECT OF LOSSES

    • Flooding of University Campus
    • Port Risk Surveys
    • Petronas Machinery Breakdown
    • Explosion of Transformer at an IPP
    • Pollution from a petroleum refinery
    • Kuala Lumpur Monorail
    • Indah Water Consortium
    • Various flood losses involving manufacturing plants
    • Middle Ring Road
    • Kuala Lumpur International Airport Sepang  
    • Collapse of apartment block at Pine Resort, Fraser Hill
    • Kuala Lumpur Tower
    • Fire at the International Airport Subang
    • Malaysian Rural Water Supply
    • Fireworks factory explosion
    • Indian Railway Construction Company: Rehabilitation of Railway Tracks
    • Pre-Risk or Dilapidation Surveys for Major Contract Works
    • Flooding of tea factories Sri Lanka
    • Contamination of aircraft fuel supplied to Air Lanka

    OUR TEAM

    OUR TEAM

    N A THEVARATNAM

    N A THEVARATNAM

    N A THEVARATNAM

     CHIEF EXECUTIVE OFFICER

    ACLL,AMII,CIP,ACILA,FIFAA


    As a Chartered Insurance Practitioner, a Chartered Loss Adjuster & a Fellow of the International Federation of Adjusting Associations; Theva has 43 years of extensive experience where he has successfully gained a strong rapport within the Insurance Industry. 

    In his loss adjusting career, he has handled various claims involving the entire spectrum of general loss adjusting in Malaysia with reference to construction and property losses. Being a Subject Matter Expert; his knowledge is not only limited to local practices within the loss adjusting profession but also includes international level practices where he has on multiple occasions dealt with multimillion (MYR) claims involving both local and foreign companies.

    Adding on, he had handled many claims under the contractor’s insurance programs for project, amongst other,s which include Kuala Lumpur Monorail (MRT), Rehabilitation of Railway Tracks, Indah Water Consortium, Petronas Refinery Construction, various highway construction projects etc. The type of claims handled have ranged from simple theft and site accident losses to complicated contract failures such collapse of slopes, tilting of retaining structures etc.

    As a prominent Loss adjuster in Malaysia, he has also been actively involved in trainings relating to loss adjusting and have conducted multiple lectures on loss adjusting topics for the Malaysian Insurance Institute (MII) and has been called upon to be an expert witness in arbitration matters relating disputes in loss adjusting practices.

    IVAN JOSEPH

    N A THEVARATNAM

    N A THEVARATNAM

     SENIOR MANAGER

    Dip in Automotive Technology 

    BCCILA


    Ivan obtained his Mechanical Training for Commercial Vehicles at HINO Malaysia upon the completion of his Diploma in Automotive Technology.

    After that, he joined an adjustment company and worked his way up to manager of the OD/ODI Motor Portfolio.

    He had completed Own Damage Investigation Training at Recar Training Centre Sdn Bhd during his tenure with the adjusting company.

    Having worked in the field for 11 years, he is renowned for his extraordinary skill, in-depth understanding of the field, and unshakable dedication to providing fair and accurate assessments. He joined Ace as our Technical Manager and is currently our Senior Manager of the Motor Department.He is adept at investigating and managing complex claims.

    IR KRISHNA KUMAR

    N A THEVARATNAM

    OUR DILAPIDATION TEAM

    CONSULTANT

    BSc. (Hons.) in Civil Engineering, University of Aston, Birmingham, England.

     

    Ir. Krishna Kumar has over 40 years of consulting engineering and project management experience on various building and infrastructure projects as well as major international water and sewerage projects after graduating from University of Aston Birmingham England in 1982.

    He is a Registered Professional Engineer with Practicing Certificate, Board of Engineers, Malaysia. He is also a National Certified Engineer (Qualified Person) for certification & submission of design and construction of Water & Sewerage systems, SPAN.

    As an independent consultant Ir Kumar is our in-house consultant for our Dilapidation Survey Department.

    OUR DILAPIDATION TEAM

    OUR DILAPIDATION TEAM

    OUR DILAPIDATION TEAM

     MUHAMAD ADAM HAIQAL BIN KHAZELIM 


    BUILDING SURVEYOR

     B.Sc. (Hons) Building Surveying, UiTM 

    OUR DILAPIDATION TEAM

    OUR DILAPIDATION TEAM

    OUR DILAPIDATION TEAM

     IRMAN DZAUDDINBIN MOHAMAD HAKIMI


    BUILDING SURVEYOR

     B.Sc. (Hons) Building Surveying, UiTM 

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    Ace Expertise

    Suite 852, 8th Floor, Blk A3 Leisure Commerce Square 9, Jalan PJS 8/9 46150 Petaling Jaya,

    +60122232953

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    Ace Expertise

    Suite 852, 8th Floor, Blk A3 Leisure Commerce Square 9, Jalan PJS 8/9 46150 Petaling Jaya,

    +60122232953

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